2018
EMNLP
EMNLP 2018
It’s going to be okay: Measuring Access to Support in Online Communities
Abstract
AbstractPeople use online platforms to seek out support for their informational and emotional needs. Here, we ask what effect does revealing one’s gender have on receiving support. To answer this, we create (i) a new dataset and method for identifying supportive replies and (ii) new methods for inferring gender from text and name. We apply these methods to create a new massive corpus of 102M online interactions with gender-labeled users, each rated by degree of supportiveness. Our analysis shows wide-spread and consistent disparity in support: identifying as a woman is associated with higher rates of support - but also higher rates of disparagement.
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Interdisciplinary Bridge
— Data Science & Analytics and Interdisciplinary and Machine Learning and Natural Language Processing
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Keyword Pioneer
— online community
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Hot Topic Early Bird
— community detection
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Cross-Pollinator
— Artificial Intelligence, Computer Science, Computer Vision, Data Science & Analytics, Deep Learning, Healthcare & Medicine, Interdisciplinary, Knowledge & Reasoning, Machine Learning, Mathematics & Optimization, Natural Language Processing, Reinforcement Learning, Security & Privacy, Speech & Audio