2018 EMNLP EMNLP 2018

PizzaPal: Conversational Pizza Ordering using a High-Density Conversational AI Platform

Abstract

AbstractThis paper describes PizzaPal, a voice-only agent for ordering pizza, as well as the Conversational AI architecture built at b4.ai. Based on the principles of high-density conversational AI, it supports natural and flexible interactions through neural conversational language understanding, robust dialog state tracking, and hierarchical task decomposition.

🌉 Interdisciplinary Bridge — Artificial Intelligence and Natural Language Processing
📈 Trend Setter — Natural Language Understanding
🧭 Keyword Pioneer — voice assistant
🐣 Hot Topic Early Bird — conversational ai
🐝 Cross-Pollinator — Artificial Intelligence, Computer Science, Computer Vision, Data Science & Analytics, Deep Learning, Healthcare & Medicine, Interdisciplinary, Knowledge & Reasoning, Machine Learning, Mathematics & Optimization, Natural Language Processing, Reinforcement Learning, Robotics, Security & Privacy, Speech & Audio