Joint Intent Detection and Entity Linking on Spatial Domain Queries

AbstractContinuous efforts have been devoted to language understanding (LU) for conversational queries with the fast and wide-spread popularity of voice assistants. In this paper, we first study the LU problem in the spatial domain, which is a critical problem for providing location-based services by voice assistants but is without in-depth investigation in existing studies. Spatial domain queries have several unique properties making them be more challenging for language understanding than common conversational queries, including lexical-similar but diverse intents and highly ambiguous words. Thus, a special tailored LU framework for spatial domain queries is necessary. To the end, a dataset was extracted and annotated based on the real-life queries from a voice assistant service. We then proposed a new multi-task framework that jointly learns the intent detection and entity linking tasks on the with invented hierarchical intent detection method and triple-scoring mechanism for entity linking. A specially designed spatial GCN is also utilized to model spatial context information among entities. We have conducted extensive experimental evaluations with state-of-the-art entity linking and intent detection methods, which demonstrated that can outperform all baselines with a significant margin.