2023 EMNLP EMNLP 2023

Generative Emotion Cause Triplet Extraction in Conversations with Commonsense Knowledge

Abstract

AbstractEmotion Cause Triplet Extraction in Conversations (ECTEC) aims to simultaneously extract emotion utterances, emotion categories, and cause utterances from conversations. However, existing studies mainly decompose the ECTEC task into multiple subtasks and solve them in a pipeline manner. Moreover, since conversations tend to contain many informal and implicit expressions, it often requires external knowledge and reasoning-based inference to accurately identify emotional and causal clues implicitly mentioned in the context, which are ignored by previous work. To address these limitations, in this paper, we propose a commonSense knowledge-enHanced generAtive fRameworK named SHARK, which formulates the ECTEC task as an index generation problem and generates the emotion-cause-category triplets in an end-to-end manner with a sequence-to-sequence model. Furthermore, we propose to incorporate both retrieved and generated commonsense knowledge into the generative model via a dual-view gate mechanism and a graph attention layer. Experimental results show that our SHARK model consistently outperforms several competitive systems on two benchmark datasets. Our source codes are publicly released at https://github.com/NUSTM/SHARK.

🌉 Interdisciplinary Bridge — Artificial Intelligence and Deep Learning and Machine Learning and Natural Language Processing
🧭 Keyword Pioneer — conversational emotion analysis
🐣 Hot Topic Early Bird — conversation analysis
🐝 Cross-Pollinator — Artificial Intelligence, Computer Science, Computer Vision, Data Science & Analytics, Deep Learning, Healthcare & Medicine, Interdisciplinary, Knowledge & Reasoning, Machine Learning, Mathematics & Optimization, Natural Language Processing, Reinforcement Learning, Robotics, Speech & Audio