2025 EMNLP EMNLP 2025

Towards Enforcing Company Policy Adherence in Agentic Workflows

Abstract

AbstractLarge Language Model (LLM) agents hold promise for a flexible and scalable alternative to traditional business process automation, but struggle to reliably follow complex company policies. In this study we introduce a deterministic, transparent, and modular framework for enforcing business policy adherence in agentic workflows. Our method operates in two phases: (1) an offline buildtime stage that compiles policy documents into verifiable guard code associated with tool use, and (2) a runtime integration where these guards ensure compliance before each agent action. We demonstrate our approach on the challenging 𝜏-bench Airlines domain, showing encouraging preliminary results in policy enforcement, and further outline key challenges for real-world deployments.

🧭 Keyword Pioneer — business automation
🐝 Cross-Pollinator — Artificial Intelligence, Computer Science, Computer Vision, Data Science & Analytics, Deep Learning, Healthcare & Medicine, Interdisciplinary, Knowledge & Reasoning, Machine Learning, Mathematics & Optimization, Natural Language Processing, Reinforcement Learning, Robotics, Security & Privacy, Speech & Audio