MINDS: A Cross-Cultural Dialogue Corpus for Social Norm Classification and Adherence Detection

AbstractSocial norms are implicit, culturally grounded expectations that guide interpersonal communication. Unlike factual commonsense, norm reasoning is subjective, context-dependent, and varies across cultures—posing challenges for computational models. Prior works provide valuable normative annotations but mostly target isolated utterances or synthetic dialogues, limiting their ability to capture the fluid, multi-turn nature of real-world conversations. In this work, we present Norm-RAG, a retrieval-augmented, agentic framework for nuanced social norm inference in multi-turn dialogues. Norm-RAG models utterance-level attributes including communicative intent, speaker roles, interpersonal framing, and linguistic cues and grounds them in structured normative documentation retrieved via a novel Semantic Chunking approach. This enables interpretable and context-aware reasoning about norm adherence and violation across multilingual dialogues. We further introduce MINDS (Multilingual Interactions with Norm-Driven Speech), a bilingual dataset comprising 31 multi-turn Mandarin-English and Spanish-English conversations. Each turn is annotated for norm category and adherence status using multi-annotator consensus, reflecting cross-cultural and realistic norm expression. Our experiments show that Norm-RAG improves norm detection and generalization, demonstrates improved performance for culturally adaptive and socially intelligent dialogue systems.