Context-aware Natural Language Generation for Spoken Dialogue Systems

AbstractNatural language generation (NLG) is an important component of question answering(QA) systems which has a significant impact on system quality. Most tranditional QA systems based on templates or rules tend to generate rigid and stylised responses without the natural variation of human language. Furthermore, such methods need an amount of work to generate the templates or rules. To address this problem, we propose a Context-Aware LSTM model for NLG. The model is completely driven by data without manual designed templates or rules. In addition, the context information, including the question to be answered, semantic values to be addressed in the response, and the dialogue act type during interaction, are well approached in the neural network model, which enables the model to produce variant and informative responses. The quantitative evaluation and human evaluation show that CA-LSTM obtains state-of-the-art performance.