2020 AACL AACL 2020

Intent Segmentation of User Queries Via Discourse Parsing

Abstract

AbstractIn this paper, we explore a new approach based on discourse analysis for the task of intent segmentation. Our target texts are user queries from a real-world chatbot. Our results show the feasibility of our approach with an F1-score of 82.97 points, and some advantages and disadvantages compared to two machine learning baselines: BERT and LSTM+CRF.

🚀 Conference Pioneer — AACL 2020
🌉 Interdisciplinary Bridge — Artificial Intelligence and Interdisciplinary and Natural Language Processing
🧭 Keyword Pioneer — intent segmentation
🐝 Cross-Pollinator — Artificial Intelligence, Computer Science, Computer Vision, Deep Learning, Interdisciplinary, Machine Learning, Natural Language Processing, Reinforcement Learning, Speech & Audio