“You might think about slightly revising the title”: Identifying Hedges in Peer-tutoring Interactions

AbstractHedges have an important role in the management of rapport. In peer-tutoring, they are notably used by tutors in dyads experiencing low rapport to tone down the impact of instructions and negative feedback. Pursuing the objective of building a tutoring agent that manages rapport with teenagers in order to improve learning, we used a multimodal peer-tutoring dataset to construct a computational framework for identifying hedges. We compared approaches relying on pre-trained resources with others that integrate insights from the social science literature. Our best performance involved a hybrid approach that outperforms the existing baseline while being easier to interpret. We employ a model explainability tool to explore the features that characterize hedges in peer-tutoring conversations, and we identify some novel features, and the benefits of a such a hybrid model approach.